RAFCOM -A trusted partner in your business

Rafcom Sp. z o.o. has been specialising for over two decades in the comprehensive supply of companies and institutions with products essential for the daily operation of modern offices. Our portfolio includes a wide range of solutions: printer consumables and office supplies, IT accessories and computer hardware, stationery, as well as coffee, tea and cleaning products. This allows us to provide our customers with complete office equipment in one place – quickly, efficiently and based on long-term partnership.

We operate exclusively in the B2B segment, serving small and medium-sized enterprises, large corporations, and public institutions. We understand the specifics of our customers' businesses and tailor our offer to make their procurement processes as easy as possible. Our goal is not only to deliver products, but above all to create efficient and modern procurement solutions, which support organisational growth.

Our strength lies in the combination of experience, quality and technology. In our daily operations, we focus on professional service, timely deliveries, and transparent terms of cooperation. We have also introduced an innovative B2B platform, which enables customers to place orders quickly online, access up-to-date prices and promotions, as well as maintain full control over stock levels and purchase history – 24 hours a day, 7 days a week.

Thanks to the trust of our partners and consistent development, we have become one of the leading suppliers of consumables and office equipment in Poland. Our brand is associated with reliability, flexibility and long-term business support.

 

Example

Our values

Quality
We focus on reliability and certainty of choice. We offer products from renowned manufacturers as well as proven in-house brands – PRISM, Cleverton and Double Bean. Every product in our range undergoes careful selection to meet high quality standards and meet the real needs of our business customers.

Responsibility
We operate based on the highest quality management and safety standards – as confirmed by our certificates andISO 9001, ISO 14001 and ISO 45001. We operate in the spirit of corporate social responsibility (CSR), caring for both the satisfaction of our customers and partners, as well as the social environment and the natural environment.

Cooperation
Our foundation is partnership relations. We value openness, flexibility and mutual trust. We treat long-term customer support as an investment in their development – we are not just a supplier, but also a business partner that helps to optimise procurement processes and build a competitive advantage.

Innovation
We are constantly developing our B2B platform, to make purchasing even simpler, faster and more intuitive. We automate processes, integrate systems and implement modern logistical solutions. This allows our customers to save time and focus fully on developing their business.

Ecology
We take conscious care of the environment, implementing circular economy principles. We operate the collection of used toners and inks, and subsequently ensure their safe disposal or recycling. In this way, we reduce the amount of e-waste, minimize negative environmental impact and support sustainable

Through these values Rafcom builds trust, lasting relationships and a real competitive advantage in the B2B market.

Our mission

We create a sustainable purchasing ecosystem for businesses – combining quality, technology, and responsibility.

Our mission is to provide businesses not only with a wide range of office and consumables products, but above all, efficient and modern procurement solutions that effectively support our clients' business growth.

We believe that the strength of modern organisations lies in access to proven suppliers who guarantee:

  • reliable logistics and timely deliveries,
  • transparency of procurement processes thanks to a modern B2B platform,
  • partner relationships and an individual approach to every customer.

At the same time, we feel responsible for the environment in which we operate. Therefore:

  • we ensure a balance between business and ecology,
  • we offer products compliant with European standards and certificates,
  • we support the segregation and recycling of used consumables,
  • we invest in solutions that reduce the carbon footprint associated with transport and logistics.

This means that Rafcom is not only a product supplier, but also a partner in building a modern, sustainable office of the future.

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Ourbrands

Rafcom is not only about distributing products from renowned manufacturers, but also our own brands, which we have created in response to the needs of the market and our customers. Each of them represents different areas of activity, but they are all united by one thing – high quality, reliability and alignment with real business expectations.

 

prism

PRISM

PRISM is a synonym for quality in the world of alternative printer consumables. We offer a wide selection of toners, inks and drums that combine excellent print performance with attractive pricing. PRISM products are carefully tested and meet European quality standards, making them a safe and eco-friendly alternative to original supplies. This ensures that customers benefit not only from cost savings but also from the assurance of stable and efficient device performance.

Cleverton

Cleverton

Cleverton
is a line of professional cleaning products, created with the requirements of modern offices and institutions in mind. Cleverton products guarantee effectiveness, safety of use and high efficiency, making them perfect for both daily cleaning and professional maintenance. It is a solution for companies that value order, hygiene and comfort of working in the office.

Double Bean

Double Bean

Double Bean was born out of a passion for exceptional coffee. We offer carefully selected specialty coffee beans that allow you to enjoy the highest quality brew in the office space. Double Bean is not just energy for action, but also an element of work culture, which builds atmosphere and promotes team integration. Thanks to our coffee, the office becomes a place where daily rituals take on an exceptional flavour.

 

 

Example

Ecology in practice

At Rafcom, we believe thatsustainable development is the future of responsible business. Our eco-friendly activities are an integral part of the company's strategy – from product selection and logistics to communication with customers. This allows us, together with our partners, to have a real impact on reducing the carbon footprint and protecting the environment.

Our ecological activities:


♻ Collection of used toners and inks
We run a buy-back programme for used consumables, which are subjected to recycling or reprocessing. For our customers, this is not only a matter of convenience, but also an opportunity to obtain additional benefits in the form of discounts or refunds.

♻ Compliant cartridge disposal
We ensure safe and legally compliant cartridge disposal, thereby reducing the amount of e-waste sent to landfills. We work with certified partners to ensure every stage of the process is transparent and meets environmental protection requirements.

♻ Eco-communication and logistics
We implement solutions that reduce paper consumption and CO₂ emissions:

  • we send invoices and documents electronically,
  • we promote consolidated deliveries, which reduce the number of transports,
  • we optimise logistical processes to minimise the carbon footprint associated with shipments.

Through these actions, Rafcom does not only deliver products for offices, but also actively supports the development of a circular economy, where environmental care goes hand in hand with business efficiency.

Through these actions, Rafcom does not only deliver products for offices, but also actively supports the development of a circular economy, where environmental care goes hand in hand with business efficiency.

 

Keymilestones (Timeline)

 

2005
Establishment of Rafcom and the commencement of operations in the consumables industry.
2007
Introduction of the first OEM brands (Canon, Epson, Brother, HP) to the product range.
2012
Launch of own brands – PRISM and Cleverton.
2015
Launch of a modern B2B platform for order processing.
2018
Expanding operations to include a specialty coffee line – Double Bean.
2020
Implementation of certified quality management systems (ISO 9001, ISO 14001, ISO 45001).
2022
Awards received: Forbes Diamonds, Gazele Biznesu, QI Quality Certificate.
2024
Development of ecological services – introduction of a cartridge collection and disposal programme.
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